Remote Managed IT Services with CITOC

Now more than ever, companies are leaning more toward remote work structures.

Technological advancements that allow teams to stay connected from afar throughout the workday have not only freed up time and energy, since there’s no commute, but have also allowed companies to save money on office space, allowing them to invest more capital back into the business.

This is only one of the reasons why remote managed IT services are a great option for many businesses, both small and large.

Given the way we currently live, work, and do business, tech has become an integral part of every industry. But that does not mean that all industry professionals are uniquely qualified to handle IT challenges.

That’s where CITOC’s remote managed IT services can come in.

Remote IT teams can monitor your networks 24/7, empowering you to focus on the day-to-day operations of your business.

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What Are Managed IT Services?

Remote Managed IT Services from CITOC provide expert third-party solutions for in-house IT problems.

Here at CITOC, we provide remote managed IT service packages that include

IT Support

IT Security

Cloud Services

IT Consulting

With a remote managed IT service agreement, you can access the sort of constant support required to keep your business running 24/7 without the stress and expense of hiring your own team of full-time, in-house tech experts.

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6 Benefits of REMOTE Managed IT Service

With comprehensive, fully remote managed IT services, your company will enjoy distinct benefits.

Benefit 1: Decreased Downtime

Unplanned or unscheduled downtime can prove costly. Any time your systems go down, your bottom line will take a hit.

Fortunately, with remote managed IT services from CITOC, you won’t be left scrambling to figure out a solution to get things back up and running on your own.

Having a remote IT team at your disposal will

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Improve overall performance. Since your IT needs are being fully managed, problems can be anticipated and even solved before they even become a problem, meaning you experience less downtime overall.

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Save money. Less downtime means not only more money saved but also more money earned. Also, because you are outsourcing your IT services, you’ll also be saving money on expenses such as hiring, training, office space and supplies, full-time salaries, benefits, and so forth.

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Keep your employees happy. Smoothly running technology makes everyone’s job easier. Plus, when your employees know that remote support is just a few clicks or a simple call away, they feel confident to throw their energies behind their projects without fearing that they will be constantly plagued by glitches or derailed by unplanned outages.

Benefit 2: Improved Security

Your data is one of your most valuable assets. It’s important that you treat it with the care and protection it deserves, from network security to data backup and more.

With managed remote IT services, you will enjoy some of the strongest data protection measures in the industry.

CITOC provides round-the-clock cyber security and monitoring. You can rest comfortably at night, knowing we can monitor your network 24/7 to prevent unwanted intrusions with fully optimized security solutions.

Our intrusion detection services will constantly guard your data and prevent unauthorized access. The only people who have access to your data will be those to whom you grant permission.

Benefit 3: Simplified IT Services

Our total network management system will approach your IT needs holistically, bundling everything you need into one neat package—with no surprises on your bottom line.

No need for you to itemize needs or chase down solutions. Sit back and let our team evaluate your network and supply exactly what you need to keep things running seamlessly.

Benefit 4: Access to a Wide Range of Technical Experts

Here at CITOC, we enjoy over 25 years of experience. During that time, our team has only grown in expertise.

One of the benefits of working with CITOC for remote managed IT services is that you are the beneficiary of all that combined knowledge without having to wade through the period of natural growth through trial-and-error that all in-house teams experience individually over time.

We get to come in strong, bringing all our wealth of knowledge and expertise from Day 1.

From start-up to scaling up, we’ve been able to offer unparalleled support services to small and mid-sized businesses.

Benefit 5: Potential for Scalable Growth

Perhaps one of the best features of remote managed IT services with CITOC is that it gives you the power of scalability.

If you’re starting small, we can provide exactly what you need at a cost you can afford.

As you grow, our services can expand alongside you. You won’t have to worry about your IT support needs outpacing your capacity, and our services and costs can expand and contract as needed.

Benefit 6: Focus on Growing Your Business

It takes an incredible amount of time, energy, and focused attention to run a business. For most industries, IT services, while necessary to making sales and keeping the business afloat, are not necessarily your area of expertise.

Rather than feeling that managing technology is pulling you away from focusing on growing your business, enjoy the power and freedom of remote managed IT services from CITOC.

With us doing the IT work behind the scenes, you get to focus on what you do best and move your business forward.

IT Services Included

With remote managed IT services from CITOC, you can enjoy the following benefits.

1. Ongoing Monitoring.

Our experts put systems in place to ensure that you’re safe and secure, and ongoing remote monitoring will send up red flags to get ahead of problems.

2. Data Strategy, Backup and Recovery.

We put IT solutions in place to ensure that, even in the event of emergencies or unforeseen challenges, you will not lose everything.

3. IT Security.

Keep your data safe. We ensure security and integrity for both your network and all connected devices.

4. 24/7 Emergency Services.

Timely customer support is everything. No matter your hours of operation, we can supply constant support. Get the help you need when you need it.

5. End-User Support.

Our highly trained experts can help you put a system in place to secure end-user proficiency.

6. IT Strategy, Planning, Execution & Management.

Having a managed service provider can take the pressure of big-picture thinking and long-range tech planning off your shoulders. When needed, our team can break down your next steps so that you can think strategically about your needs—particularly as you scale.

7. Consulting.

Have questions? We can provide answers.

8. Virtual CIO.

As part of your remote managed IT services package, you’ll enjoy the focused attention of a vCIO (Virtual Chief Information Officer). Expertise is always only just one call away!

Consider CITOC for Remote Managed IT Services

If you’re to fill in the gaps with remote managed IT support—or are unhappy with your current IT outsourced service providers—CITOC is here to help. Come learn more about what we have to offer and request a quote today.